Contract Busniess Analyst

Business Analyst – Retail Financial Services – Customer Service – Operations – £475 – £500 PD

Market leading Financial seeks a highly skilled business analyst to work on the requirements analysis for a number of high profile projects as part of a company wide transformation programme.

Role & Responsibilities of the Business Analyst:

– Understand business processes and perform needs analysis to support requirements gathering
– Support Product Owners in the development and creation of business stories within the Agile framework
– Review specifications and requirements to identify gaps in completeness and accuracy
– Assist with producing IT estimates
– Work with business operations team to document existing processes and system behaviors
– Work with Scrum Teams to develop use cases and UI wire-frames
– Where given the authority, act as the Product Owner
– Assess the impact of proposed changes on both business processes and systems
– Support and develop the Operations Support Analysts on the Business Change Team

Essential Skills & Experience of the Business Analyst:
· Degree qualification of equivalent
· 5 years + experience of working as business analyst on technical projects.
· Experience within Retail Financial Services
· Experience with business functions such as customer service, contact centre operations etc

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