Job Search For Technology Professionals

Application Support Technician (Online)

Application Support Technician (Online)

A not for profit organisation in York is looking for a dynamic individual with good judgement and a sound technical background to support their online IT service portfolio.

Working as part of a supportive and expert team, the Application Support Technician will be working with key people from across the business to deliver services that make a real difference to their staff and customers.

You will be supporting the full lifecycle of their online IT services from requirements gathering and procurement through to delivery, continuous improvement and eventual decommissioning. Your technical skills will allow you to make informed suggestions and solutions as well as providing a good foundation for solving complex problems and diagnosing faults.

The successful Application Support Technician will be supporting the strands of development across existing and future services to provide a joined up approach across the organisation:

You will have experience in the following;

•delivering user focussed application support, ideally online/web based applications/services, and at all stages of the service lifecycle
•troubleshooting and problem solving online/web based IT applications
•experience of software testing, writing and running test plans
•a sound technical understanding of online system architectures and technologies
•experience in one or more common “online” languages (PHP, Python, etc), knowledge of data encoding formats (JSON, XML, etc) and familiarity with common data exchange methods.
•a clear understanding of database technologies including the ability to write SQL statements to extract data from multi-table data sources.

In return you will receive salary £22 – £28k (dependent on experience); 30 days holiday plus bank holidays and a wide range of staff benefits.

Closing date: 1st June, interviews 13th June

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